So I'm going to be very honest this company is the best in the industry! I'm fortunate to live about 30 minutes away from their showroom in Walnut Creek, Ca so I can go right in and touch the hair and ask questions about new products or how to install. I love the fact that they even have a showroom because I don't have to deal with shipping cost and the customer service is always great. For my birthday this year I decided to wear clip-ins instead of a full weave because I have a newborn and needed something quick. I called a day before to make sure they had the style and length I wanted in stock and went in the next day to pick up the hair. I purchased a set of 18 in wavy clip-ins. I've purchased hair from the company before so quality was never in question, this was just the first time I purchased clip-ins so I asked the associate a bunch of questions and she was able to answer all of them. So far I have wore my clip-ins for a week straight and I even slept in them, still no tangles or shedding! The wave in the hair comes right back after being straightened, so I would say so far I am very pleased with my purchased and I will be purchasing another set this weekend so I can have a fuller look. Ladies please don't sleep on this company, if your looking for 100% virgin Indian hair they should be your go-to!!