Give the gift of Perfect Locks. Shopping for someone else but not sure what to give them? Give them the gift of choice with a Perfect Locks gift card.
Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.
FREE shipping on U.S. orders $100 & up!
Once your order reaches $100 free shipping will automatically be added to your order at checkout. Free shipping is via standard ground service in the domestic United States. For international orders we use FedEx; upgrades do not apply. If you choose another shipping option, additional charges will apply. Your Perfect Locks order is always shipped from Walnut Creek, California. Free shipping for International orders is available.
Please note: Free shipping is not offered during some promotions.
APPROXIMATE DELIVERY TIME
Standard: 2-5 business days
FedEx: 1-3 business days
FREE: 2-5 business days
Choose from:
USPS or FedEx
Standard: 2-5 business days
FedEx: 1-3 business days
Choose from:
USPS or FedEx
Standard: 6-10 business days
FedEx: 1-3 business days
Choose from:
USPS or FedEx
Orders are processed and shipped SAME DAY for orders placed Monday through Friday before 2PM PST.
With over 10 years in the hair industry, your experience is our top priority. We’re here to help.
We’ve set our bar high so you can look good and feel great. That’s why we pre-wash and triple quality inspect each and every item that leaves our warehouse in California. We’re confident in our products, and we’re pleased to offer an industry-first return policy unlike any other company in the event you are not completely satisfied with your purchase.
RETURN POLICY
We are proud to offer the most flexible return policy in the industry. You may wash, condition, brush, and heat style your extensions while in the security zip ties. If for any reason you aren’t satisfied, send the hair back within 14 days of receiving the product for an exchange or refund (a 15% restocking fee will be applied). VIP and VIPro Members have 30 days and no restocking fee. It’s that simple. Shipping charges are not reimbursed. Refunds will be issued in the same payment form as tendered at the time of purchase. Once the hair is used we are very limited if a problem arises.
Exchanges & Store Credit:
We will pay the shipping costs to mail the newly exchanged product(s) as a one-time courtesy (Domestic U.S. only). All international customers must ship items back at their own expense.
Custom Orders:
A 35% restocking fee will apply for any returned and/or canceled custom orders (Non-VIP, VIP, and VIPro Members). If you would like to exchange your custom order for an in-stock item, no restocking fee will apply.
All returns must meet the following conditions:
- Must not be removed from the security zip ties
- Hair has not been installed, colored, cut, or altered
- If an item has lace, the lace must remain intact and cannot be cut
- Must be within 14 days (30 for VIP and VIPro Members) from the delivered date
- Must be in the original packaging with tags attached
- RMA request must be submitted by phone, email, or online
Give the gift of Perfect Locks. Shopping for someone else but not sure what to give them? Give them the gift of choice with a Perfect Locks gift card.
Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.
Show us how you wear it
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United StatesIt was a gift . Recipient was very happy !
Hello there, Thank you for reaching out to Perfect Locks and providing this feedback! It really means a lot to us and we are so happy to hear our product has provided happiness:) Please don't hesitate to contact us should you have any further questions or concerns. Have a great day!
United StatesSimple glitch free
My wifey loves hair, and she loves good quality hair. I don't know how to shop for hair... AT ALL! I got this for her so SHE can shop for hair, not me! It's our first anniversary and she was SO HAPPY! Lucky me, thank you perfect locks.
