Last Updated: December 2025
Accessibility Assistance
If you have difficulty using or accessing any element of this website, please contact us and we will work with you to provide the information, item, or transaction you seek through a communication method that is accessible for you consistent with applicable law.
Email: support@perfectlocks.com
Phone: (888) 290-4771
Our customer service team is available to assist you with placing orders, answering product questions, or providing information in alternative formats.
Conformance Status
We are actively working toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.
We have conducted extensive remediation work in December 2025 to address accessibility barriers across our website, including improvements to navigation, product information, forms, and screen reader compatibility.
Our Commitment
Perfect Locks LLC is committed to providing a positive shopping experience for all of our customers, and we aim to promote accessibility and inclusion. Our goal is to permit all customers to successfully gather information and transact business through our website.
Whether you are using assistive technologies like a screen reader, a magnifier, voice recognition software, or keyboard-only navigation, our goal is to make your use of the Perfect Locks website a successful and enjoyable experience.
Accessibility Features
We have implemented the following accessibility features on our website:
- Skip navigation links for keyboard users
- Consistent and logical heading structure
- Descriptive alt text for product images
- Accessible forms with proper labels
- Keyboard-accessible navigation and controls
- ARIA attributes for screen reader compatibility
- Sufficient color contrast for text readability
- Support for browser zoom up to 200%
- Respect for reduced motion preferences
Our Ongoing Efforts
We are conducting regular accessibility reviews and implementing improvements to maintain WCAG 2.2 Level AA standards.
Our accessibility initiatives include:
- Conducting regular accessibility audits using automated tools and manual testing
- Training our team on accessibility best practices
- Working with accessibility consultants to identify and resolve barriers
- Incorporating accessibility into our ongoing website development
- Testing with assistive technologies including screen readers (VoiceOver, NVDA)
- Monitoring third-party integrations for accessibility compliance
Although we are proud of the efforts we have completed and that are in progress, we view accessibility as an ongoing effort. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
Known Limitations
While we strive for comprehensive accessibility, some third-party content and features may have limitations outside our direct control. These include:
- Third-party review widgets
- External payment processor interfaces
- Social media embedded content
We actively work with our vendors to improve accessibility and welcome reports of any specific issues you encounter.
Feedback
We welcome your feedback on the accessibility of the Perfect Locks website. If you encounter any accessibility barriers or have suggestions for improvement, please let us know. Your input helps us improve.
Email: support@perfectlocks.com
Phone: (888) 290-4771
Mailing Address:
Perfect Locks LLC
635 Ygnacio Valley Road
Walnut Creek, CA 94596
When contacting us, please include:
- The web page URL where you experienced the issue
- A description of the problem you encountered
- The assistive technology you use, if any
- Your preferred method of contact
We will do our best to respond to your feedback within 2 business days.
Third-Party Content
Our website may contain links to third-party websites or include content from third-party services. We do not control these external sites and cannot guarantee their accessibility. We encourage you to review the accessibility policies of any third-party sites you visit.