Experience matters. We’ve been producing gorgeous hair that exceeds your expectations since 2008.
We ethically source the finest virgin and Remy temple hair from Indian temples. The best hair available, period.
Our hair is natural and preserves the full cuticle, is reusable, and lasts up to 2+ years with proper care and maintenance.
Look and feel your best with styles, textures, and colors that meet your needs for beauty and hair loss needs.
Gorgeous, natural hair that blends seamlessly, and makes you feel absolutely stunning. That’s our standard, and we don’t settle for anything less. We obsess over every strand, handpicking each bundle of virgin, Indian hair to make sure it’s of the finest quality and consistency. And the end result? Real, flawless, style-able locks that last. In fact, our extensions stay stunning for 1-2 years with care, and won’t tangle, shed or breakdown. It's obvious we're more than passionate about our Perfect Locks. We know once you try them, you’ll love them as much as we do.
Curbside Pickup Available during covid-19 lockdown
Visit Our Showroom
We've perfected the hair shopping experience at our 2600 square foot showroom. Let our professional staff give you a free consultation to find your perfect hair extensions. Schedule a salon appointment and walk-out looking and feeling gorgeous. Located in the California Bay Area, Walnut Creek.
Show us your Perfect Locks, upload & tag on Instagram
From untouched, unprocessed and natural off-black virgin hair to the truest of blondes, Perfect Locks relies on professional grade, salon-worthy coloring processes to achieve perfect tone and richness in color.
We care about length, your hair may include an extra 1 to 2 inches to ensure you get the most out of your look. Please note that we measure all hair when it's straight, use the chart below as a guide.
Located in South India, we have one of the biggest factory processing ethically sourced hair extensions. Only the highest quality hair is handpicked for Perfect Locks and carefully hand made with the most experienced workers in the Industry.
What makes Indian Indian Hair the best?
Located in South India, Perfect Locks has operates one of the largest processing centers in the region. Since the day we opened our factory doors in 2008, all hair used in our products is traceable, and ethically sourced from the largest temple in India, located in Tirupati. Out of the many literal tons of hair donated every year at the temple, only the highest quality hair is hand-picked for Perfect Locks products.
What does ethically sourced hair mean for you?
We designed our triple-point inspection process to ensure our customers get the best possible version of our hair. So you can be the best version of yourself.
So do we! When placing your order, be as specific as possible. We hand-pick each and every order. Since our hair is purely natural, there can be slight variations in curl patterns and/or color. Tell us what you're looking for!
Peace of mind, with help from Perfect Locks.
14 Day Return Policy
Perfect Locks takes pride in on our customer service and high rate of customer satisfaction. We offer a unique and flexible return policy with no restocking fee within 14 days of purchase on all products (excluding Clearance Rack and Custom Orders which have a 25% restocking fee). We thoroughly inspect all hair before shipment before leaving our factory in India, and double checked before sent to you in order to ensure consistency and quality. If for some reason you are not satisfied with your order or purchase, we do offer the flexibility of a full refund, not including applicable shipping costs.
virgin hair care video
Very Important: Very Important: Before using your new hair extensions, please inspect the product thoroughly to ensure the correct length, color, texture, and quality are as desired. We encourage you thoroughly inspect and examine the hair without cutting the zip ties or opening the bundles to ensure satisfaction with the product. We also recommend combing through the hair with a loop brush, as well as shampooing and conditioning the hair with high quality, professional grade sulfate free hair care products while the hair secured in the zip ties. Treating the hair with quality products is essential prior to and after installation. Get a second opinion from your stylist if you are unsure or have doubts. Once the hair is used we are limited on what we can do to help you if a problem arises.
If you would like to return your product, you must submit a RMA (Return Merchandise Authorization) request within 14 days of receipt of merchandise, login to your account and click here to request an RMA number. or email support@perfectlocks.com, or call customer service at 1.888.290.4771.
Our return policy for a full refund must meet the criteria below:
Requests must be made within 14 days of receipt of your order.
We only accept returns on hair products that have not been installed, colored, cut, or altered in any way.
Please note: Federal law states you cannot return human hair products that have been used. We adhere to strict policies in regards to federal law, health regulations, and hygiene concerns. If the item is removed from the bundle and used in any visible manner, all refund and exchange policies are voided.
The hair must remain in the bundle and not be untied at the top.
The hair must be in its original packaging and tagged.
Returned packages must include a copy of the original invoice.
Merchandise must be physically received before a return can be granted. Please allow 72 upon receipt.
The product must be sent back at your expense. We recommend you use shipping provider with a signature confirmation service, and/or insurance to protect your package.
Please do not send unauthorized returns. Merchandise sent to us without an RMA cannot be tracked and may be lost. We assume no responsibility for lost items, unauthorized returns, or items sent to the incorrect address.
Exchanges
We do offer exchanges if the returned product meets our requirements:
Exchange requests must be made within 14 days of receipt of your order.
We will not accept exchanges of products that have been altered or used in any way. This includes hair that has been cut, processed, colored, or untied at the top of the bundle.
Shipping and Handling costs will be at the customer's expense. We recommend you use shipping provider with a signature confirmation service, and/or insurance to protect your package.
We offer one exchange per original order. You must send the product back before we can process the exchange.
Refunds and Exchanges must have an RMA created within 14 days of the original order. Refunds or Exchanges will not be permitted after 14 days. Please allow 2 business days for your return to be processed.
30 Day Product Guarantee
In the rare occurrence of a problem with a product that cannot be resolved through routine maintenance, we want to take every effort to resolve your situation. Refunds are not permitted, but we will take every effort to address any quality issues. The steps to determine if there is a genuine problem, and how to resolve it, are as follows:
You must contact us within 30 days of receiving your order.
You must contact a customer care representative at 1.888.290.4771.
Depending on the situation, we will ask you to send photos of your problem.
Since most problems can be resolved with a maintenance regimen, we may offer suggestions as what product(s) may help resolve your problem.
If the problem cannot be resolved through maintenance, the hair must be sent back to us and received before we can take further action. We handle each situation on a case by case basis, the end result of a verified product inspection is replacement.
In order for us to determine if your purchase warrants replacement, the entire purchased amount of hair must be completely removed and mailed back to our corporate offices in California. All costs for hair removal and mailing the product back to Perfect Locks will be covered at the expense of the customer. Perfect Locks will thoroughly inspect the product, upon verification of the problem Perfect Locks will bear the cost to send out a product replacement. If no problem with the product is evident, Perfect Locks send the item(s) in question back to the customer without an exchange of product.
