We ship fast! All orders placed before 2pm PST Mon-Fri ship the same day from our headquarters in Walnut Creek, California.
We offer free shipping on orders of $350 & up in the domestic United States. International customers receive free shipping on orders $500 & up. Free shipping, and other expedited shipping methods will be shown at checkout.
VIP Members receive free shipping on orders $100 & up in the domestic United States. International VIP Members get $15 shipping to Canada, $25 everywhere else. Become a VIP >
Since our natural virgin Indian hair is completely unprocessed and natural, some bundles may appear more dry than others. Sometimes it simply need to be moistened.Our hair is hand picked from temples in India, we do double quality check each bundle before they are sent out. We inspect each pack of hair to ensure the highest quality, once treated properly all of the hair we send out is of the best quality, just as the pictures represented on our website.
In India, several factors can contribute to the dryness of hair:
Fortunately, there is an easy and foolproof remedy for common hair extension issues like tangling and matting. We highly encourage all of our customers to follow these pre-installation requirements before installation of their hair, and after installation on a weekly basis to ensure the highest quality outcome from your new hair. Repeat the below steps every other day.
For extra added care follow the these two steps:
A routine hair care regimen is vital for proper upkeep of our 100% natural human hair products. The more you take care of your hair, the better you protect your investment... Ultimately leading to a happier you.
It is extremely important to use high quality, sulfate-free products on your hair extensions. Using the wrong product can add a waxy build up that coats the hair, which can be the root cause for tangling and matting. Perfect Locks has developed our very own line of hair care products. Our Vital Hair Care line is free from Sulfates, Ammonia, Parabens, and other harmful ingredients that can damage your hair. This line has been thoroughly tested and is highly recommended to use on hair extensions as well as natural hair.Shop Hair Care
So do we! When placing your order, be as specific as possible. We hand-pick each and every order. Since our hair is purely natural, there can be slight variations in curl patterns and/or color. Tell us what you're looking for!
As part of our order processing procedures, we may screen received orders for fraud or other types of unauthorized or illegal activity. We reserve the right to refuse to process an order due to suspected fraud or unauthorized or illegal activity. If we suspect fraudulent, unauthorized or illegal activity, we may reject your order or we may contact you at the phone number or email address you provided to confirm your order. We also reserve the right to cancel any accounts or refuse to ship to certain addresses due to suspected fraud or unauthorized or illegal activity. We take these measures to protect our customers as well as ourselves from fraud or other unauthorized or illegal activity