Perfect Locks Curl Care Defining Shampoo boosts curls while gently removing surface impurities and protecting color-treated strands. Hydrated curls are left vibrant and frizz-free. No Sodium Lauryl or Laureth Sulfates (SLS) and Paraben free.
Learn MorePerfect Locks Curl Care Defining Shampoo boosts curls while gently removing surface impurities and protecting color-treated strands. Hydrated curls are left vibrant and frizz-free. No Sodium Lauryl or Laureth Sulfates (SLS) and Paraben free.
Directions: Thoroughly wet curls. Massage a liberal amount working throughout the length of hair. Rinse well. For maximum results and hydration, follow with Rockin Curls Conditioner.
Ingredients: Water/Aqua/Eau, Sodium C14-16 Olefin Sulfonate, Glycerin, Cocamidopropyl Betaine, Sodium Lauroyl Sarcosinate, Acrylates Copolymer, Citrus Grandis (Grapefruit) Fruit Extract, Persea Gratissima (Avocado) Oil, Cucumis Sativus (Cucumber) Fruit Extract, Hamamelis Virginiana (Witch Hazel) Extract, Sodium PCA, Panthenol, Calendula Officinalis Flower Extract, Salix Nigra (Willow) Bark Extract, Trimethylsiloxyamodimethicone, Polyquaternium-11, PEG-150 Distearate, Cetrimonium Chloride, C11-15 Pareth-7, C12-16 Pareth-9, Trideceth-12, Disodium EDTA, Ethylhexylglycerin, Phenoxyethanol, Methylisothiazolinone, Fragrance/Parfum, Sodium Chloride, Citric Acid, Sodium Hydroxide.
Once your order reaches $100 free shipping will automatically be added to your order at checkout. Free shipping is via standard ground service in the domestic United States. For international orders we use FedEx; upgrades do not apply. If you choose another shipping option, additional charges will apply. Your Perfect Locks order is always shipped from Walnut Creek, California. Free shipping for International orders is available.
Please note: Free shipping is not offered during some promotions.
Standard: 2-5 business days
FedEx: 1-3 business days
FREE: 2-5 business days
Choose from:
USPS or FedEx
Standard: 2-5 business days
FedEx: 1-3 business days
Choose from:
USPS or FedEx
Standard: 6-10 business days
FedEx: 1-3 business days
Choose from:
USPS or FedEx
With over 10 years in the hair industry, your experience is our top priority. We’re here to help.
We’ve set our bar high so you can look good and feel great. That’s why we pre-wash and triple quality inspect each and every item that leaves our warehouse in California. We’re confident in our products, and we’re pleased to offer an industry-first return policy unlike any other company in the event you are not completely satisfied with your purchase.
We are proud to offer the most flexible return policy in the industry. You may wash, condition, brush, and heat style your extensions while in the security zip ties. If for any reason you aren’t satisfied, send the hair back within 14 days of receiving the product for an exchange or refund (a 15% restocking fee will be applied). VIP and VIPro Members have 30 days and no restocking fee. It’s that simple. Shipping charges are not reimbursed. Refunds will be issued in the same payment form as tendered at the time of purchase. Once the hair is used we are very limited if a problem arises.
Exchanges & Store Credit:
We will pay the shipping costs to mail the newly exchanged product(s) as a one-time courtesy (Domestic U.S. only). All international customers must ship items back at their own expense.
Custom Orders:
A 35% restocking fee will apply for any returned and/or canceled custom orders (Non-VIP, VIP, and VIPro Members). If you would like to exchange your custom order for an in-stock item, no restocking fee will apply.
All returns must meet the following conditions:
Perfect Locks Curl Care Defining Shampoo boosts curls while gently removing surface impurities and protecting color-treated strands. Hydrated curls are left vibrant and frizz-free. No Sodium Lauryl or Laureth Sulfates (SLS) and Paraben free.
Directions: Thoroughly wet curls. Massage a liberal amount working throughout the length of hair. Rinse well. For maximum results and hydration, follow with Rockin Curls Conditioner.
Ingredients: Water/Aqua/Eau, Sodium C14-16 Olefin Sulfonate, Glycerin, Cocamidopropyl Betaine, Sodium Lauroyl Sarcosinate, Acrylates Copolymer, Citrus Grandis (Grapefruit) Fruit Extract, Persea Gratissima (Avocado) Oil, Cucumis Sativus (Cucumber) Fruit Extract, Hamamelis Virginiana (Witch Hazel) Extract, Sodium PCA, Panthenol, Calendula Officinalis Flower Extract, Salix Nigra (Willow) Bark Extract, Trimethylsiloxyamodimethicone, Polyquaternium-11, PEG-150 Distearate, Cetrimonium Chloride, C11-15 Pareth-7, C12-16 Pareth-9, Trideceth-12, Disodium EDTA, Ethylhexylglycerin, Phenoxyethanol, Methylisothiazolinone, Fragrance/Parfum, Sodium Chloride, Citric Acid, Sodium Hydroxide.
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I have never used your products before and i am so excited to tell u it’s perfect for my fine curly natural locks . Normally other products are to heavy for my fine hair and tends to leave my hair with a filmed build up and the texture felt different . Not to mention the conditioning . My hair is lightly . Thanks
Hi Carolyn, You look gorgeous in this photo with your bouncy curls!! Thank you for taking the time to give us amazing feedback on our new Curl Care products. We were so excited to bring this new line to all of our curly queens! If you have any questions or concerns please let us know, you can contact us at 1-888-290-4771 or at support@perfectlocks.com, thank you again and we hope you have a great day!
From untouched, unprocessed and natural off-black virgin hair to the truest of blondes, Perfect Locks relies on professional grade, salon-worthy coloring processes to achieve perfect tone and richness in color.
We care about length, your hair may include an extra 1 to 2 inches to ensure you get the most out of your look. Please note that we measure all hair when it's straight, use the chart below as a guide.
Located in South India, we have one of the biggest factory processing ethically sourced hair extensions. Only the highest quality hair is handpicked for Perfect Locks and carefully hand made with the most experienced workers in the Industry.
What makes Indian Indian Hair the best?
Located in South India, Perfect Locks has operates one of the largest processing centers in the region. Since the day we opened our factory doors in 2008, all hair used in our products is traceable, and ethically sourced from the largest temple in India, located in Tirupati. Out of the many literal tons of hair donated every year at the temple, only the highest quality hair is hand-picked for Perfect Locks products.
What does ethically sourced hair mean for you?
We designed our triple-point inspection process to ensure our customers get the best possible version of our hair. So you can be the best version of yourself.
So do we! When placing your order, be as specific as possible. We hand-pick each and every order. Since our hair is purely natural, there can be slight variations in curl patterns and/or color. Tell us what you're looking for!
Peace of mind, with help from Perfect Locks.
14 Day Return Policy
Perfect Locks takes pride in on our customer service and high rate of customer satisfaction. We offer a unique and flexible return policy with no restocking fee within 14 days of purchase on all products (excluding Clearance Rack and Custom Orders which have a 25% restocking fee). We thoroughly inspect all hair before shipment before leaving our factory in India, and double checked before sent to you in order to ensure consistency and quality. If for some reason you are not satisfied with your order or purchase, we do offer the flexibility of a full refund, not including applicable shipping costs.
virgin hair care video
Very Important: Very Important: Before using your new hair extensions, please inspect the product thoroughly to ensure the correct length, color, texture, and quality are as desired. We encourage you thoroughly inspect and examine the hair without cutting the zip ties or opening the bundles to ensure satisfaction with the product. We also recommend combing through the hair with a loop brush, as well as shampooing and conditioning the hair with high quality, professional grade sulfate free hair care products while the hair secured in the zip ties. Treating the hair with quality products is essential prior to and after installation. Get a second opinion from your stylist if you are unsure or have doubts. Once the hair is used we are limited on what we can do to help you if a problem arises.
If you would like to return your product, you must submit a RMA (Return Merchandise Authorization) request within 14 days of receipt of merchandise, login to your account and click here to request an RMA number. or email support@perfectlocks.com, or call customer service at 1.888.290.4771.
Our return policy for a full refund must meet the criteria below:
Requests must be made within 14 days of receipt of your order.
We only accept returns on hair products that have not been installed, colored, cut, or altered in any way.
Please note: Federal law states you cannot return human hair products that have been used. We adhere to strict policies in regards to federal law, health regulations, and hygiene concerns. If the item is removed from the bundle and used in any visible manner, all refund and exchange policies are voided.
The hair must remain in the bundle and not be untied at the top.
The hair must be in its original packaging and tagged.
Returned packages must include a copy of the original invoice.
Merchandise must be physically received before a return can be granted. Please allow 72 upon receipt.
The product must be sent back at your expense. We recommend you use shipping provider with a signature confirmation service, and/or insurance to protect your package.
Please do not send unauthorized returns. Merchandise sent to us without an RMA cannot be tracked and may be lost. We assume no responsibility for lost items, unauthorized returns, or items sent to the incorrect address.
Exchanges
We do offer exchanges if the returned product meets our requirements:
Exchange requests must be made within 14 days of receipt of your order.
We will not accept exchanges of products that have been altered or used in any way. This includes hair that has been cut, processed, colored, or untied at the top of the bundle.
Shipping and Handling costs will be at the customer's expense. We recommend you use shipping provider with a signature confirmation service, and/or insurance to protect your package.
We offer one exchange per original order. You must send the product back before we can process the exchange.
Refunds and Exchanges must have an RMA created within 14 days of the original order. Refunds or Exchanges will not be permitted after 14 days. Please allow 2 business days for your return to be processed.
30 Day Product Guarantee
In the rare occurrence of a problem with a product that cannot be resolved through routine maintenance, we want to take every effort to resolve your situation. Refunds are not permitted, but we will take every effort to address any quality issues. The steps to determine if there is a genuine problem, and how to resolve it, are as follows:
You must contact us within 30 days of receiving your order.
You must contact a customer care representative at 1.888.290.4771.
Depending on the situation, we will ask you to send photos of your problem.
Since most problems can be resolved with a maintenance regimen, we may offer suggestions as what product(s) may help resolve your problem.
If the problem cannot be resolved through maintenance, the hair must be sent back to us and received before we can take further action. We handle each situation on a case by case basis, the end result of a verified product inspection is replacement.
In order for us to determine if your purchase warrants replacement, the entire purchased amount of hair must be completely removed and mailed back to our corporate offices in California. All costs for hair removal and mailing the product back to Perfect Locks will be covered at the expense of the customer. Perfect Locks will thoroughly inspect the product, upon verification of the problem Perfect Locks will bear the cost to send out a product replacement. If no problem with the product is evident, Perfect Locks send the item(s) in question back to the customer without an exchange of product.
