We ship fast! All orders placed before 2pm PST Mon-Fri ship the same day from our headquarters in Walnut Creek, California.
IMPORTANT: We're temporarily offering free domestic shipping on orders of $100 or more within the United States.
We offer free worldwide shipping on orders of $250 or more. Free shipping, and other expedited shipping methods will be shown at checkout.
VIP Members receive free shipping on orders $100 & up in the domestic United States. International VIP Members get $15 shipping to Canada, $25 everywhere else. Become a VIP >
We hear you. Sometimes you need hair right now. For the first time ever, we're introducing same-day hair extension delivery services to the San Francisco Bay Area.
It's easy: shop your favorite products now and before you know it, our friends at Postmates will hand-deliver your package right to your door. The 'Postmates' option will only be displayed between our window of 9am to 4pm Monday - Saturday.
* On-demand delivery may not be available in your area. Saturday deliveries may be delayed by 2-3 hours.
So do we! When placing your order, be as specific as possible. We hand-pick each and every order. Since our hair is purely natural, there can be slight variations in curl patterns and/or color. Tell us what you're looking for!
As part of our order processing procedures, we may screen received orders for fraud or other types of unauthorized or illegal activity. We reserve the right to refuse to process an order due to suspected fraud or unauthorized or illegal activity. If we suspect fraudulent, unauthorized or illegal activity, we may reject your order or we may contact you at the phone number or email address you provided to confirm your order. We also reserve the right to cancel any accounts or refuse to ship to certain addresses due to suspected fraud or unauthorized or illegal activity. We take these measures to protect our customers as well as ourselves from fraud or other unauthorized or illegal activity