IMPORTANT: All of our clearance hair is new, but may have slight imperfections. For example, split ends, variation in natural color, texture variations are common. If you would like for us to tell you more about the product, or send you photos of the actual product itself. Please contact us and we will be happy to help you.
This is a final sale item. No refunds.
FREE shipping on U.S. orders $100 & up!
Once your order reaches $100 free shipping will automatically be added to your order at checkout. Free shipping is via standard ground service in the domestic United States. For international orders we use FedEx; upgrades do not apply. If you choose another shipping option, additional charges will apply. Your Perfect Locks order is always shipped from Walnut Creek, California. Free shipping for International orders is available.
Please note: Free shipping is not offered during some promotions.
APPROXIMATE DELIVERY TIME
Standard: 2-5 business days
FedEx: 1-3 business days
FREE: 2-5 business days
Choose from:
USPS or FedEx
Standard: 2-5 business days
FedEx: 1-3 business days
Choose from:
USPS or FedEx
Standard: 6-10 business days
FedEx: 1-3 business days
Choose from:
USPS or FedEx
Orders are processed and shipped SAME DAY for orders placed Monday through Friday before 2PM PST.
With over 10 years in the hair industry, your experience is our top priority. We’re here to help.
We’ve set our bar high so you can look good and feel great. That’s why we pre-wash and triple quality inspect each and every item that leaves our warehouse in California. We’re confident in our products, and we’re pleased to offer an industry-first return policy unlike any other company in the event you are not completely satisfied with your purchase.
RETURN POLICY
We are proud to offer the most flexible return policy in the industry. You may wash, condition, brush, and heat style your extensions while in the security zip ties. If for any reason you aren’t satisfied, send the hair back within 14 days of receiving the product for an exchange or refund (a 15% restocking fee will be applied). VIP and VIPro Members have 30 days and no restocking fee. It’s that simple. Shipping charges are not reimbursed. Refunds will be issued in the same payment form as tendered at the time of purchase. Once the hair is used we are very limited if a problem arises.
Exchanges & Store Credit:
We will pay the shipping costs to mail the newly exchanged product(s) as a one-time courtesy (Domestic U.S. only). All international customers must ship items back at their own expense.
Custom Orders:
A 35% restocking fee will apply for any returned and/or canceled custom orders (Non-VIP, VIP, and VIPro Members). If you would like to exchange your custom order for an in-stock item, no restocking fee will apply.
All returns must meet the following conditions:
- Must not be removed from the security zip ties
- Hair has not been installed, colored, cut, or altered
- If an item has lace, the lace must remain intact and cannot be cut
- Must be within 14 days (30 for VIP and VIPro Members) from the delivered date
- Must be in the original packaging with tags attached
- RMA request must be submitted by phone, email, or online
IMPORTANT: All of our clearance hair is new, but may have slight imperfections. For example, split ends, variation in natural color, texture variations are common. If you would like for us to tell you more about the product, or send you photos of the actual product itself. Please contact us and we will be happy to help you.
This is a final sale item. No refunds.
FREE shipping on U.S. orders $100 & up!
Once your order reaches $100 free shipping will automatically be added to your order at checkout. Free shipping is via standard ground service in the domestic United States. For international orders we use FedEx; upgrades do not apply. If you choose another shipping option, additional charges will apply. Your Perfect Locks order is always shipped from Walnut Creek, California. Free shipping for International orders is available.
Please note: Free shipping is not offered during some promotions.
APPROXIMATE DELIVERY TIME
Standard: 2-5 business days
FedEx: 1-3 business days
FREE: 2-5 business days
Choose from:
USPS or FedEx
Standard: 2-5 business days
FedEx: 1-3 business days
Choose from:
USPS or FedEx
Standard: 6-10 business days
FedEx: 1-3 business days
Choose from:
USPS or FedEx
Orders are processed and shipped SAME DAY for orders placed Monday through Friday before 2PM PST.
With over 10 years in the hair industry, your experience is our top priority. We’re here to help.
We’ve set our bar high so you can look good and feel great. That’s why we pre-wash and triple quality inspect each and every item that leaves our warehouse in California. We’re confident in our products, and we’re pleased to offer an industry-first return policy unlike any other company in the event you are not completely satisfied with your purchase.
RETURN POLICY
We are proud to offer the most flexible return policy in the industry. You may wash, condition, brush, and heat style your extensions while in the security zip ties. If for any reason you aren’t satisfied, send the hair back within 14 days of receiving the product for an exchange or refund (a 15% restocking fee will be applied). VIP and VIPro Members have 30 days and no restocking fee. It’s that simple. Shipping charges are not reimbursed. Refunds will be issued in the same payment form as tendered at the time of purchase. Once the hair is used we are very limited if a problem arises.
Exchanges & Store Credit:
We will pay the shipping costs to mail the newly exchanged product(s) as a one-time courtesy (Domestic U.S. only). All international customers must ship items back at their own expense.
Custom Orders:
A 35% restocking fee will apply for any returned and/or canceled custom orders (Non-VIP, VIP, and VIPro Members). If you would like to exchange your custom order for an in-stock item, no restocking fee will apply.
All returns must meet the following conditions:
- Must not be removed from the security zip ties
- Hair has not been installed, colored, cut, or altered
- If an item has lace, the lace must remain intact and cannot be cut
- Must be within 14 days (30 for VIP and VIPro Members) from the delivered date
- Must be in the original packaging with tags attached
- RMA request must be submitted by phone, email, or online
WHY CHOOSE PERFECT LOCKS?
OUR FACTORY
Experience counts. Our workers are skilled at producing high-quality hair experiences that exceed your expectations since 2008.
ETHICALLY SOURCED
All our hair extensions are ethically sourced with the finest virgin temple hair from the largest and most reputable temple in Tirupati, India.
OUR PROCESS
We wash, triple-inspect, and guarantee the hair you’ll receive is authentic and pure, to give you a long-lasting and natural experience.
Show us how you wear it
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