This hair is beautiful quality - soft, smooth, and not at all processed. Only two small issues, though. Firstly, I ordered the straight bundle, and the hair I got is quite distinctly wavy. Actually, I would say that it is almost curly to the point that if there is any moisture in the air, the hair goes into little ringlets. I wouldn't mind this except that my hair is naturally quite straight, so the difference is quite visible unless I have JUST straightened the extensions. Secondly, I have gotten used to double drawn hair, which stays very full the whole length and had not noticed that this hair is single drawn and is much, much thinner at the ends than at the top (Perfect Locks does state that the hair is single drawn, I must have just missed it). This tends to give my hair a straggly look as opposed to a full look at the ends. That is more personal preference, though. In future, I will probably spend the extra money to buy the longest length and get the hair trimmed to maintain fuller ends. In general, I am very happy with the product, though!