Impulse - Return Policy Modal

Your Satisfaction is Our Priority

We’ve set our bar high so you can look good and feel great. That’s why we pre-wash and triple quality inspect each and every item that leaves our warehouse in California. We’re confident in our products, and we’re pleased to offer an industry-first return policy unlike any other company in the event you are not completely satisfied with your purchase.

RETURN POLICY

We are proud to offer the most flexible return policy in the industry. Perfect Locks allows you to wash, condition, brush, and heat style your extensions while in the security zip ties to ensure full satisfaction before use.

If for any reason you aren’t satisfied, send the hair back within 14 days of receiving the product for an exchange or refund (a 15% restocking fee will be applied). VIP and VIPro Members have 30 days and no restocking fee. It’s that simple.

READ OUR FULL RETURN POLICY