Don't fret. This just means your package has not been scanned by our FedEx or USPS pick up guy. The email is sent when the label is created, but you'll only see the tracking status update after it's scanned into the system by brawny Bill or cute Charlie.
Free Shipping
We offer free shipping on orders of $350 & up ($100 & up for VIP Members) in the domestic United States.
Free shipping is available on international orders $500 & up anywhere outside of the United States. International VIP Members get $15 shipping to Canada $25 everywhere else.
Free shipping, and other expedited shipping methods will be shown at checkout.
APPROXIMATE DELIVERY TIME
USA
Standard: 2-5 business days
Expedited: 1-3 business days
FREE: 6-10 business days
Choose from:
USPS or FedEx
INTERNATIONAL
Standard: 6-10 business days
FREE: 6-10 business days
Choose from:
USPS or FedEx
Talk to Us
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LET'S CHAT Chat with us now!
SPEAK TO A HUMAN (888) 290-4771
We’re here: M-F 9AM-5:00PM PST
TEXT US (925) 233-2408
EMAIL US Send us an email
EXCHANGES OR RETURNS?
See our return policy or make a return/exchange
OTHER QUESTIONS?
Bay Area Transit Times
In the Bay? Here's an idea of how long it'll take you.
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