FREE SHIPPING ON ALL U.S. ORDERS $75+LEARN MOREOnce your order reaches $75 free shipping will automatically be added to your order. Free shipping is via standard ground service; upgrades do not apply. If you choose another shipping option, additional charges will apply. Orders are processed and shipped SAME DAY for orders placed Monday through Friday before 2PM PST. Free shipping valid only in the contiguous United States.
In a nutshell, we offer a no hassle 14 day full refund or exchange (minus shipping costs (for all unused products). Our policy allows you to wash, condition and brush through the hair, while in the zip ties, to ensure full satisfaction of the product before use.