I am new to the entire process of hair weaving (at 48 years old) but I must say, the ordering process with Perfect Locks was fantastic and extremely professional! I purchased wavy virgin in 12 and 14 inch and a wavy swiss lace closure and paid for overnight shipping. The emails and tracking process was fantastic and my beautiful hair arrived the next day without a hitch! I would never order from anywhere else. If you are concerned, you will be so pleased with the service from Perfect Hair! Thank you!