The very first time I ordered the hand tied virgin wavy Indian hair, I was amazed by the customer service first. Then when i received my order, I was totally surprised by the quality of the hair! Its great, no tangles and the hair is soft and authentic. I loved the hair soo much. I immediately ordered another 8 ounces for a client of mine. Being a stylist it is very important that i provide quality and great service to my clients. I have been ordering my Indian hair from Perfect Locks ever sense and would not think of supplying my clients with any thing less. The hair is great. I plan on ordering my hair in bundles, because its soo wonderful, and my clients love it as much as I do.. thanks Perfect Locks for providing quality and perfection.