This hair is not only the best, the company is too. Customer service is beyond excellent. I love the hair, I have the straight virgin hair in 16-18 inches and I am definitely going to try the curly texture. Shipping was unbelievable, I live on the East coast and of course Perfectlocks is on the West coast... my hair arrived in 2 days with the free shipping. I have experienced this hair for 3 months now and every time I wash it is as if I have new hair. I ordered some more today because I love it soo much and I cant help myself, lol; I received a great discount for uploading a video and some photos. Perfectlocks is the best and I will continue to stay a loyal customer.