I never believed in customer reviews until i had 2 write one myself.i ordered the wavy virgin hair in 20 and 18 inches. The customer service is excellent and the lady Priyanka i think shes one of the owners, shes was very knowlegable and really helpful. The virgin wavy hair is the best extension i have ever had on, i thought ti was gona be like every other hair i have bought but no, it doesnt even after washing it or just not taking care of it. its beautiful and people actually think its my own hair which is really nice to hear. You have a customer 4 life.